Text Messaging Policy (SMS Terms & Conditions)
Program Name: NexGen Comfort Services – Service Updates
Company: NexGen Comfort Services
Support: 903-394-6175 | support@nexgencomfortservices.com
What messages you will receive
If you opt in, we may send customer care text messages related to active service requests, including:
Scheduling and appointment confirmations
Technician dispatch / “on the way” updates
Service coordination and support messages
Job completion follow-ups and customer support
How to opt in
You can opt in by:
Texting START (or YES) to our phone number after requesting service or after viewing our SMS opt-in instructions, and/or
Providing permission during a live conversation with our office where available (we may request a text confirmation)
Message frequency
Message frequency varies based on your service request.
Costs
Message & data rates may apply.
Opting out
Reply STOP at any time to unsubscribe. You may receive a final confirmation message after opting out.
Help
Reply HELP for help, or contact us at 903-394-6175.
Privacy
We do not sell your mobile number or share it with third parties for their marketing. See our Privacy Policy:
https://nexgencomfortservices.com/privacy-policy/
Optional Promotional Messages
Promotional messages (membership offers, discounts, and specials) are sent only to customers who opt in separately where offered. Promotional consent is optional and is not a condition of purchase.